Orders and Delivery

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• Payments must be received in full before orders are dispatched

• If you have any queries with delivery or invoice, or would like to return an item, please contact us within 7 days of receipt. 

• Unpaid orders will be cancelled after 7 days if no contact has been made

• Saturday Delivery is available at request. There is an extra charge for this option.

• Selecting the wrong shipping rate may result in delays of your item being sent out - Please contact us if you are unsure which shipping option to use

• We use a third party for delivering items - while we will endeavor to have your item delivered within the time frame sometimes this is not always possible. If you choose to return the product because it hasn't arrived in time:

  • Return courier will be at your own cost​

  • Refund is made for the product only and it must be in good order. 

• The anticipated delivery charges will be notified to you when you complete the order, although in some cases the actual delivery charges may be higher (e.g. if the products are large/heavy or delivery is to a rural location). We will notify you if this happens, in which case you may cancel the order (or any part of it) prior to delivery and receive a refund (including the applicable delivery charges) in respect of the cancelled order.

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Authority to Leave

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• All parcels being delivered by NZ Couriers on behalf of Ranford Bingo require a signature. We can give the driver Authority to Leave at customers request - but this is at your own risk. 

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Pricing

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• Prices advertised do not include GST or Courier - These will be added at the checkout

• Ranford Bingo reserves the right to amend or rectify any errors in pricing or product specification within a reasonable time frame of being notified of it or after an order has been processed